Privacy Policy
Effective date: 30 June 2025
BrightDelivery respects your privacy and is committed to complying with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA) of the Philippines. This policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.
1. Personal Data We Collect
We may collect the following personal information:
- Full name
- Contact number
- Email address
- Delivery address
- Government-issued ID (for onboarding riders)
- Payment information (handled securely via third-party processors)
- Social media interactions (via ads or tracking pixels)
- IP address, browser type, device info, and activity on our site
2. Purpose of Collection
We collect your data for the following purposes:
- To process delivery subscriptions or service inquiries
- To communicate with you about services, updates, or offers
- To onboard delivery riders securely
- To improve our website and user experience
- To run marketing campaigns, including via Facebook Ads and Pixel tracking
- To comply with legal and regulatory requirements
3. Legal Basis for Processing
We process your data based on:
- Consent — when you voluntarily provide your data through our forms or agree to cookies
- Contractual necessity — to fulfill services you request
- Legitimate interest — for analytics, advertising, and improving user experience
- Legal obligation — for compliance with applicable Philippine laws
4. Use of Facebook Pixel and Other Trackers
Our website uses the Meta (Facebook) Pixel, which collects data on your activity to help us deliver relevant ads and measure campaign effectiveness. This may include:
- Pages visited
- Time spent on site
- Conversion events (form submissions, clicks)
This information is anonymized and used only for behavioral advertising. You can manage your ad preferences via Facebook Ad Settings.
5. Sharing of Data
We do not sell your personal information. We may share your data with:
- Authorized service providers (e.g., payment processors, hosting, analytics)
- Meta (Facebook), Google, and other platforms for advertising purposes
- Legal or regulatory authorities when required
All third-party partners are required to comply with applicable data privacy standards.
6. Data Storage and Retention
Your data is securely stored on servers located in the Philippines or in countries with adequate data protection laws. We retain your data only for as long as necessary to fulfill the purpose it was collected, or as required by law.
7. Your Rights Under the DPA
As a data subject, you have the right to:
- Be informed of how your data is being processed
- Access your personal data
- Object to processing
- Withdraw consent at any time
- Correct inaccurate or outdated information
- Request deletion of your data when applicable
- Lodge a complaint with the National Privacy Commission (NPC)
To exercise any of these rights, email us at info@brt.delivery.
8. Use of Cookies
We use cookies and similar technologies to improve website performance and personalize ads. You can manage your cookie preferences in your browser settings. Continued use of our site implies consent.
9. Security Measures
We implement physical, technical, and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure.
10. Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page with the revised date.
11. Contact Us
If you have questions, complaints, or data access requests, contact: